Privacy Policy

Privacy Policy

This Privacy Policy document outlines the types of information collected and recorded by G-Automation and how we use it.

1. Information We Collect

When you purchase something from our store or browse our website, we collect personal information you provide to us, including:

  • Contact Data: Name, billing address, delivery address, email address, and phone number.

  • Order Data: Details about products you have purchased and transaction details.

  • Technical Data: IP address, browser type, device information, and site usage data collected via cookies.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process, fulfill, and deliver your orders.

  • To communicate with you regarding order updates, customer support, and inquiries.

  • To detect and prevent fraudulent transactions and maintain site security.

  • To comply with legal and regulatory obligations.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers who assist us in operating our business, such as:

  • Payment Processors: To securely process payment transactions.

  • Shipping Carriers: Royal Mail and DPD to deliver your physical orders.

  • Google Merchant Center & Analytics: To improve site usability and manage product listings.

4. Data Security & Storage

We implement strict security measures to protect your personal data. All payment details are encrypted using Secure Sockets Layer (SSL) technology. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with UK legal and tax requirements.

5. Your Rights (UK GDPR)

Under UK Data Protection law, you have rights regarding your personal data, including:

  • The right to access, update, or request deletion of your personal data.

  • The right to request a copy of the personal information we hold about you.

  • The right to withdraw consent at any time where processing relies on consent.

To exercise any of these rights, please contact us using the information below.

6. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

  • Entity: G-Automation

  • Email: info@g-automation.co.uk

  • Address: 36b Rose Walk, Sittingbourne, ME10 4EW, United Kingdom